We’re making some behind-the-scenes improvements to keep your service running smoothly.

On Wednesday 30 September 2026 we’ll be performing a database upgrade.

During this time, you may experience a brief outage while the work is completed. We expect this to last no longer than 1 hour for each of the following regions.

In the CA region:
between 04:00 and 05:00 EDT, on Wed 30 Sep

between 03:00 and 04:00 CDT, on Wed 30 Sep

between 01:00 and 02:00 PDT, on Wed 30 Sep

between 08:00 and 09:00 UTC, on Wed 30 Sep

In the US region:
between 05:00 and 06:00 EDT, on Wed 30 Sep

between 04:00 and 05:00 CDT, on Wed 30 Sep

between 02:00 and 03:00 PDT, on Wed 30 Sep

between 09:00 and 10:00 UTC, on Wed 30 Sep

In the AU region:
between 18:00 and 19:00 AWST, on Wed 30 Sep

between 19:30 and 20:30 ACST, on Wed 30 Sep

between 20:00 and 21:00 AEST, on Wed 30 Sep

between 23:00 and 00:00 NZDT, on Wed 30 Sep

between 10:00 and 11:00 UTC, on Wed 30 Sep

In the EU region:

between 12:30 and 13:30 BST, on Wed 30 Sep

between 13:30 and 14:30 CEST, on Wed 30 Sep

between 11:30 and 12:30 UTC, on Wed 30 Sep

These upgrades improve security and give you a faster, more reliable service, and set us up for more improvements down the line.

What you need to do
Nothing - we’ll take care of everything. You’ll be back up and running as soon as the upgrade is complete. We’d recommend avoiding critical activities during this window where possible.

We’ll let you know once the maintenance is complete. 

If you have any questions, get in touch at support@energysys.com